Support

Your first line of support should be the dealer from whom you purchased the software.

Online resources currently include a knowledgebase of technical documents which is available to all users free of charge. This is a valuable free resource that we encourage you to use.

We will be providing the ability to open support issues directly from the support area on our website in the near future. In the meantime, if the knowledgebase does not provide you with a solution, please email your support request to:

support@iware-solutions.com

Be sure to include the following information:

• a detailed description of the issue along with any error messages (please record these verbatim as they appear on your screen)
• what you were doing at the time the issue occurred
• your contact information including telephone number, email address, etc.